Legal

Privacy Policy

Last updated: 22 July 2026

This policy explains how innfech (“we”, “us”) handles information you share through innfech.com, including the contact form and the on-site chatbot. We do not sell personal data.

Who we are

innfech is a technology studio based in Pakistan, serving clients worldwide. Contact: mohsenali4343@gmail.com · +92 330 5594652.

What we collect

• Contact form: name, email, phone (optional), selected service, message, and anti-abuse signals (honeypot, short dwell time, puzzle challenge).
• Chatbot: name, email, phone (optional), messages you choose to send to the team, optional file attachments (when the upload API is available), and a session profile stored in your browser. Uploads are capped at 5 files and 8 MB total per inquiry. Allowed types: JPG, JPEG, PNG, GIF, WebP, PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, and CSV.
• Technical: basic request metadata needed to secure the service (for example rate limits and one-time challenge tokens).

How we use it

We use inquiry data only to respond to your request, prepare a quote or next step, and operate anti-spam protections. Notification emails to our team do not include file attachments; download links (when used) are tokenized and time-limited.

Retention

Stored inquiries and related uploads are retained for up to 14 days, then removed by automated maintenance, unless a longer period is required to complete an active conversation or legal obligation. Rate-limit and challenge data is short-lived.

Cookies and local storage

On first visit we show a cookie notice so you can accept essential storage, reject non-essential options, or open preferences. You can reopen preferences any time from the footer “Cookies” link.

• Essential — consent choice is saved in localStorage (innfech-cookie-consent) so we do not re-prompt on every page.
• Essential — theme preference may be saved in localStorage when you choose light or dark mode.
• Essential — language preference may be saved in localStorage (innfech-lang) so your selected language persists across visits.
• Essential — chatbot profile (name/email/phone after consent) may be kept in sessionStorage for the browser session so you do not re-enter details.
• Essential — offline shell: a service worker may cache static assets. It does not store inquiry content.
• Analytics (optional): if you enable Analytics in cookie preferences (or choose Accept all), we record a first-party page-view count for the path and external referrer host only. Counts are stored on our hosting for 14 days, rate-limited, and never sold. No advertising pixels, Google Analytics, or other third-party trackers are loaded.

Analytics stays off until you opt in. Essential storage still works if you reject non-essential options. We do not use third-party advertising pixels or tracking cookies.

Sharing

Inquiry notifications may be delivered through our email notification provider (FormSubmit) so we can reply to you. Files you upload are stored on our hosting for the retention window and are not attached to notification emails. We do not sell or rent your data.

Security

We use HTTPS, security headers, origin checks, rate limits, honeypots, and challenge tokens to reduce abuse. No method of transmission or storage is perfectly secure; please avoid sending passwords or unrelated sensitive documents through the form or chatbot.

Your choices

You can decline the chatbot consent checkbox, use the footer Cookies control to review storage preferences, clear your browser storage, or contact us to ask about an inquiry you submitted. For privacy questions or deletion requests related to a recent submission, email mohsenali4343@gmail.com with enough detail for us to locate it (for example the email you used and approximate time).

Children

This site is intended for business inquiries. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy for new submissions.

Related

See also our Terms of Service and contact options.